THE EXPERIENCE
What to expect from the experience?
Visitors will be greeted by a member of the team upon arrival at the venue where they will be given a unique QR code ticket and directed through to the AI photo towers that will capture high-resolution photos of your group in iconic places on the Titanic. You'll then have your Fever tickets scanned at the front desk and shown where you can put all your belongings in our free lockers. From here you will go through the on-boarding area where you'll receive your VR headsets and a safety briefing and then it's off to explore the Titanic. Titanic: Echoes from the past is a 30-minute, full immersion free-roaming VR experience, where guests can interact with their virtual surroundings, exploring never-before-seen spaces from the iconic vessel and learning what made this ship so famous from its grandeur to its tragic fate. After the experience is finished, visitors will have the chance to view and purchase their Titanic images in print, keychain, magnet or digital versions to remember their moments onboard the Titanic. Customers will also be able to relax in our lounge area to enjoy a sweet snack and a variety of beverages available to purchase.
How long does the experience last?
The immersive virtual reality experience lasts 45 minutes, including a 30-minute VR show and 15 minutes of on-boarding and safety briefing.
In what language is the experience presented?
The immersive expedition is available in three languages: English, French and Spanish (available from January 2025).
Can I take pictures or record the experience?
Yes. We invite our guests to take photos and videos for personal use only and would love for you to tag us at @eclipso_london. Please note, the use of flashes and tripods is strictly prohibited. Press photography (and any other photography for professional use) is only possible if authorized by a staff member.
Is it possible to wear eyeglasses?
Yes, people who wear glasses can experience our expedition in virtual reality. Our staff will be on hand to assist with positioning the headset correctly. We advise using normal reading glasses as other types such as varifocals may lower the overall viewing experience.
Do you offer guided visits?
We offer on-site guest attendants throughout each phase of the experience. Although we do not offer guided visits, you will always be able to interact with one of our staff members for any needs and or questions.
What is the minimum age and height for the immersive expedition?
The immersive virtual reality expedition is forbidden for children under 8 years old and less than 1.10 meters tall. Children over 8 are the sole responsibility of their parent(s) and/or guardian(s).
Is it necessary to dress a specific way for this experience?
We recommend dressing comfortably and wearing suitable shoes. Because you will be wearing a VR headset, please refrain from wearing hats or caps. For everyone's safety, we kindly ask you to store your backpacks and handbags in the lockers provided on-site.
TICKETING
Can I buy tickets on-site?
Yes, you can buy your tickets on site for the same day if there’s availability, or for a later date. However, it is preferable to buy your tickets through our online ticketing service.
Where can I get tickets?
We recommend getting your tickets ahead of time through the Fever App, available on Google Play and Apple Store, or on the Fever website.
What methods of payment are accepted on site?
Accepted methods of payment are credit and debit cards.
Can I reschedule my tickets?
Generally, Fever tickets are non-refundable. Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. Please contact Fever Customer service with your ticket ID for changes. For more information, refer to our Terms and Conditions.
What happens if I am late for my time slot?
It is recommended that you arrive 5-10 minutes before the time stated on your ticket. If you miss your check-in time, you should speak to a staff member when you arrive for assistance. We will try to accommodate you if possible; otherwise, your ticket will be forfeited.
Can I come back a second time for free?
Tickets for the experience are valid for one entry only.
LOCATION AND PARKING
Where is the experience located?
Venue Basement Floor, 213-219 Camden High Street, London, NW1 7BT (between JD Sports and Urban Outfitters).
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
Is there parking available?
There is no parking available on-site.
Are there lockers and/or a coat check on site?
Lockers with keys are available. Access them before entering the experience.
What are the closest metro stations?
Camden Town underground station is located directly in front of the venue. Camden Road overground station is a 10-minute walk away, and Mornington Crescent station is 10-15 minutes away.
HEALTH AND SECURITY
Can the virtual reality experience be uncomfortable or unsuitable for certain people?
Virtual reality provides a reliable and enjoyable experience, but it may be uncomfortable for individuals with claustrophobia or prone to motion sickness. Symptoms like drowsiness may occur, increasing injury risk during real-world activities.
Can a person with a heart condition or epilepsy take part in the virtual reality experience?
No, people with a heart condition or epilepsy cannot take part in our immersive virtual reality expedition.
Can children do virtual reality alone?
Children aged 8 to 12 must be accompanied to take part in the experience. The Titanic experience is suitable for families with children aged 8 and above.
I have hearing aids. Am I able to do the experience?
Yes, a person wearing a hearing aid can follow and hear the content of the experience. The virtual reality headset has small speakers that emit sound over the ears.
Are there toilets in the venue?
Yes, there are toilet facilities located inside the venue.
Immersive Historical
Educational Interactive
VR
